Return Policy

Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Custom orders, personal care items, food, jewelry and holiday items are final sale. 
Additional non-returnable items:
Gift cards

Some health and personal care items

Please e-mail us at goldenhourgiftco@gmail.com before sending your items back.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at goldenhourgiftco and send your item to: 17 East Allen Street Winooski Vermont US 05404.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.